For Wellness Retreats:
Due to limited registration, full payment is due at time of booking to reserve your space. Please ensure your schedule aligns well with retreat timing before booking. Early bird payment is non-refundable. In situations of immediate family tragedy, a transfer to another retreat situation may be considered.
For Rooms and Packages:
During high season, Sky Story requires 14 days notice for cancellation. In the event that cancellation is unavoidable and falls after the 14 day notification period, a 50% surcharge will be retained. Low season bookings require 7 days notice with a $75 surcharge applied thereafter. A 48 hour or same day cancellation will be charged the full amount of the booking.